Coaching/Education
Focus Areas
People &
Culture
Leadership & Strategy
We work on the conversations you've been avoiding, building a team that collaborates and creates an environment where people want to show up.
We work on developing the big-picture thinking and decision-making confidence that separates good managers from great ones.
Getting
Results
Self &
Systems
We work on cutting through the noise so you can focus on what matters, with clearer goals, better systems, and a strategy that moves the needle.
We work on understanding what might be getting in your own way, building resilience for the hard days, and navigating organizational politics without losing yourself.
20 Building Blocks
Every session draws on the same essential skill set, the building blocks every new manager needs to lead with confidence.
01
02
03
04
Lead, don't just manage
Inspire your team through vision, trust, and example, not just oversight and directives.
Master difficult conversations
Supervise the person, not the problem
Think critically
Address performance issues, conflict, and sensitive topics directly, respectfully, and with confidence.
Coach the individual — understand their motivations, strengths, and areas where they need to develop.
Evaluate information carefully, question assumptions, and base decisions on evidence and sound reasoning.
05
Think strategically
Keep the big picture in view. Align your team's work with organizational goals and long-term direction.
06
Make sound decisions
Weigh options, tolerate uncertainty, act decisively, and take responsibility for outcomes.
07
Manage conflict effectively
Identify sources of conflict early, stay neutral, and guide resolution that strengthens relationships.
08
Drive toward outcomes
Stay results-focused. Set clear goals, remove barriers, and hold yourself and others accountable.
09
Know your whole organization
Understand how every department connects. Avoid silos by building relationships across the organization.
10
Recognize transference and countertransference
Be aware of how past relationships shape current dynamics — in you and in those you supervise.
11
Challenge unhelpful thinking
Spot cognitive distortions and biases in yourself and your team before they distort decisions.
12
Cultivate a vision for your group
Articulate a compelling direction for your team that motivates effort and gives work meaning.
13
Build effective office systems
Create clear processes, workflows, and structures so the team can operate efficiently and consistently.
14
Engage beyond your team
Participate in committees, task forces, and cross-functional initiatives. Contribute to the broader mission.
15
Stay current on laws and policies
Know the regulations, HR policies, and legal frameworks that govern your role and protect your team.
16
Own your budget
Understand your financial resources. Plan, monitor, and make responsible decisions with every dollar.
17
Avoid the sandwich trap
Don't get caught between frontline staff and senior leadership. Represent both — don't be squeezed by either.
18
Be consistent
Apply standards, expectations, and feedback fairly and reliably. Consistency builds trust and reduces conflict.
19
Work smart, not just hard
Use your time, energy, and resources where they create the most impact. Delegate, prioritize, and focus.
20
Develop self-awareness
Know your triggers, blind spots, and growth areas. Your effectiveness as a manager begins with knowing yourself.
A Safe Space to Grow
Dr. Rebecca offers a supportive, confidential online coaching environment where you can explore your challenges, close your blind spots, and build the confidence to lead with clarity. Your privacy is protected. All sessions are conducted on fully HIPAA-compliant platforms with data encryption, access controls, and strict security protocols, so what happens in coaching, stays in coaching.